M1 Stakeholders Report
To: Mr Hirst
From: Eloise Preen
Assessment Criteria: M1
Business Aims & Objectives for Tesco and Cancer
Research UK:
Tesco’s Aims and objectives include being wanted/needed all
around the world. This means that people are interested to visiting the store;
however also require purchasing products from the store. Another objective for
Tesco is that they aspire to be a growing business, opening up new
opportunities and ideas all the time; this could be directed to both customers
and colleagues. Tesco aims to sell products and make the largest profit
possible. To achieve this, they can advertise everywhere to entice customers
and consumers, or giving off the best deals for certain products against
competitors, like Sainsbury’s for instance. Cancer Research on the other hand,
is trying to make the largest profit to help towards finding a cure for cancer,
and also helping families/victims who have gone through hard times. This
business is a non-profit business, since they are not aiming to earn the money
for themselves.
Profit Business: Tesco
Non Profit Business: Cancer Research UK
Stakeholders:
Tesco’s Stakeholders:
§
Employees – Would like to see a clean, friendly
environment in which they are able to thrive in when serving customers.
§
Customers – Want the store to be inviting and
appealing, also to see a large range of products to choose from.
§
Local Communities – People who are surrounded by
a Tesco in their area would want the store to give off more job opportunities.
§
Suppliers – A supplier would want Tesco to ask
for larger orders so their supplying business prospers.
§
Owners – An owners ideal aim would to see
Tesco’s profits and margins rising, therefore they are able to invest in more.
Cancer Research’s Stakeholders:
§
Government – The government would want to see
that Cancer Research is using all of their resources efficiently, and to see a
large profit being made so they can invest it into scientific research.
§
Employees - Would like to see a clean, friendly
environment in which they are able to thrive in when serving customers.
§
Customers - Want the store to be inviting and
appealing, also to see a large range of products to choose from.
§
Suppliers - A supplier would want Cancer
Research to ask for larger orders so their supplying business prospers.
§
Owners - An owners ideal aim would to see
Tesco’s profits and margins rising, therefore they are able to invest in more.
§
Local Communities - People who are surrounded by
a Cancer Research in their area would want the store to give off more job
opportunities.
Many conflicts are possible to happen between an
organization and a stakeholder, therefore stakeholders have an aim for that
business in order to achieve and thrive. Shareholders aim for share prices to
rise; therefore they can keep a good and sustainable corporate image. Also, if
the business the shareholder has invested in achieves high profits, it means
that the shareholder will obtain a higher dividend. Employees aspire to have
good security whilst working, and it is very important for a business to make
an employee feel safe in their environment, otherwise they will not perform to
the highest standard and then profits may lower. Good working conditions, high
levels of pay, opportunities for promotions and job enrichments are also
favoured highly by employees, because it will make the employee work to their
best standard and also make customers more enticed and interested. Likewise, a
customer expects to see very high quality products at a low price, excellent
service by the employees and a wide range to choose from. This is important
because it means that the customers are more likely to buy products, which
increases the profit for a business and means that they will have more to spend
on advertisement, making stores more appealing and buying better products.
Prompt payment and steady growth tend to be wanted by suppliers. If this
happens, it means that suppliers are more likely to give their products more
quickly and efficiently to a business, which also connotes on to the fact that
the business will be more likely to order a larger amount from the supplier in
the future. Owners are often acknowledged to be the most important stakeholder
since they tend to be the foundation of a business and also contribute the most
of their life into setting up and starting that business. An owner would aim to
see their profit and income rising throughout time, and also like to see that
their business is of a high value. The people who would buy the products from a
business and most likely to share the word around would be the general public,
and local community. These people would want the business to provide employment
opportunities, which would provide the training for the job too. The business
should be generally friendly and inviting to local communities, as they are the
ones who will make the business thrive. For some businesses, the government
would want to see that they are using effective and efficient use of their
resources, and also to comply with the legal standards which include consumer
protection and health and safety hazards. Trade unions aim to see that the
business are taking in the employee’s views and interests, and also securing
higher wages and better working conditions for their members. Employer
Associations possible aims include the same as trade unions, however also want
the business to represent the interests of the employers in that specific
industry.
Conclusion:
Tesco’s stakeholders contrast against Cancer Research’s
stakeholders since Tesco is a larger company. This means Tesco has larger
prospers for making a profit, however Cancer Research is investing all their
profit into scientific research to find a cure for the disease. These two
businesses are very different from each other; however still maintain the basic
principles, for instance: providing good and helpful service to customers.
These businesses also aim to achieve a high profit so they can branch off even
more. Therefore, Both Tesco and Cancer Research meet the aims and objectives that
a stakeholder requires.
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